Legal Document · Plain Language Version

bk99 ai Terms & Conditions – A Complete Guide to Your Rights and Responsibilities

Please read these terms carefully before using bk99 ai. We've written everything in plain language to avoid complex legal jargon so you can genuinely understand what you're agreeing to.

Last Updated: January 2026
Key Points

Key Highlights of the Terms & Conditions at a Glance

Here's a quick summary of the key points before you dive into the details

Age Requirement: 18+

Bk99 ai is strictly for users aged 18 and above. Minors are prohibited from creating or using an account, and any account found to belong to a minor will be immediately terminated.

Fair Payment Policy

All deposits and withdrawals are processed transparently. KYC verification is required for withdrawals. No hidden fees.

Clear Bonus Terms

The wagering requirements, validity period, and usage conditions for each bonus are written in plain language. Reading the terms before claiming any bonus is mandatory.

Prohibited Activities

Multiple accounts, bonus abuse, match fixing, and any other form of fraudulent activity are strictly prohibited and subject to penalties.

Data Protection

Your personal information is protected with SSL encryption and is never shared with third parties, except where required by law.

Responsible Gaming

Bk99 ai supports responsible gaming. Spend limit controls and self-exclusion options are available at all times.

Important: By using the bk99 ai platform, you are deemed to have accepted all of the terms and conditions below. If you do not agree, please refrain from using the platform.

1 General Terms & Conditions

Bk99 ai (hereinafter referred to as the "Platform") is an international online gaming and betting platform. These Terms & Conditions constitute a legally binding agreement between bk99 ai and its users (hereinafter referred to as "you" or "the player").

By accessing bk99 ai through our website, mobile app, or any other channel, you voluntarily agree to these Terms & Conditions. These terms have been drawn up in accordance with applicable international law, including the laws of Bangladesh.

1.1 Scope of Application

  • These Terms & Conditions apply equally across the website, app, and all digital platforms.
  • Specific promotions or games may have their own additional rules, which will also apply in those cases.
  • These terms and conditions may be updated from time to time. Continued use of the platform after any update will be considered acceptance of the revised terms.

1.2 Language & Interpretation

These Terms & Conditions are published in Bengali. In the event of any conflict between a translation and the original, the English version shall take precedence.

2 Account Registration & Eligibility

To open an account on bk99 ai, you must meet the following eligibility requirements. These conditions are essential to keeping our player community safe.

2.1 Age Requirement

bk99 ai strictly enforces an 18+ policy. No one under the age of 18 may create an account. Failure to pass age verification will result in immediate account closure, and any balance may be forfeited.

2.2 Registration Requirements

  • Each individual may register only one account.
  • All information provided during registration must be accurate and truthful.
  • Registering with false information is a punishable offence.
  • If you need to update your details after registration, please contact our support team.

2.3 KYC Verification

Bk99 ai conducts KYC (Know Your Customer) verification for security purposes. The following documents may be requested prior to withdrawal or at any time at the platform's discretion:

  • National ID (NID) or Passport
  • Screenshot of mobile banking account
  • Selfie or photo (if required)

Withdrawals may be delayed or suspended if KYC verification has not been completed.

3 Deposit & Withdrawal Policy

All financial transactions on bk99 ai are processed with the highest level of security. We support the mobile banking services widely used in Bangladesh.

3.1 Supported Payment Methods

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
bKash ৳50 ৳500 Instant / 5–15 minutes
Nagad ৳50 ৳500 Instant / 5–15 minutes
Rocket ৳100 ৳500 Instant / 10–20 minutes

3.2 Deposit Conditions

  • The deposit account and mobile banking account must belong to the same owner.
  • Deposits from third parties are not accepted.
  • Successful deposits are credited to your balance instantly.

3.3 Withdrawal Conditions

  • KYC verification must be completed before withdrawals can be processed.
  • Wagering requirements must be met before any winnings from bonuses can be withdrawn.
  • The maximum daily withdrawal limit may vary depending on your VIP tier.
  • Withdrawals will be sent to the mobile number used for the deposit.

In special circumstances — such as system upgrades or public holidays — payments may be subject to minor delays. Please contact support during such times.

4 Bonus & Promotion Terms

Bk99 ai regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed.

4.1 Understanding Wagering Requirements

Wagering means you must bet a specified multiple of the bonus amount before you can withdraw. Example: receiving a ৳1,000 bonus with a 15x wagering requirement means you must place ৳15,000 in bets.

4.2 General Bonus Terms

  • Each bonus can be claimed once only (unless otherwise stated).
  • Bonus balance cannot be withdrawn directly — it can only be used for placing bets.
  • Bonuses expire after a set period — any unused bonus will be forfeited.
  • Whether multiple bonuses can be used simultaneously will be specified in each individual offer.
  • If bonus abuse is found, the bonus and any associated winnings will be voided.

4.3 Referral Bonus

To qualify for a referral bonus, the referred friend must open a new account and make their first deposit. Multiple referrals from the same device or IP address will not be accepted.

5 Betting & Gaming Rules

All games and betting activities on bk99 ai operate under defined rules. Game outcomes are determined by RNG technology and are completely unbiased.

5.1 Game Validity

  • If a game is cancelled due to a technical error, the bet amount will be refunded.
  • If a game is interrupted due to network issues, the outcome will be determined based on the server's recorded data.
  • Players are responsible for their own internet connection stability.

5.2 Sports Betting

  • Once a bet is confirmed, changes or cancellations are generally not possible.
  • If an event is cancelled, the staked amount will be refunded.
  • Odds fluctuations during in-play betting are normal; the odds at the time of confirmation will apply.

All game results are recorded on our servers. In the event of any dispute, server records shall be considered final.

6 Prohibited Activities & Restrictions

Bk99 ai is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and will be subject to disciplinary action.

Involvement in prohibited activities will result in immediate account closure, possible forfeiture of balance, and legal action where necessary.

  • Creating Multiple Accounts (Multi-Accounting)
  • Bonus System Abuse or Manipulation
  • Match Fixing or Result Manipulation
  • Use of automated bots or scripts
  • Threatening or harassing other players
  • Money laundering or illegal transactions
  • Exploiting System Vulnerabilities for Unfair Advantage
  • Playing on Behalf of Minors
7 Data Protection & Privacy

Bk99 ai places the highest priority on protecting your personal data. Our data protection policy is built in accordance with international GDPR standards.

7.1 Data Collection & Use

  • Your information is used solely for platform operations and security purposes.
  • Your information is not shared with third parties, except where required by law.
  • Your data is secured with 256-bit SSL encryption.

For more information, visit our Privacy Policy Read the page.

8 Responsible Gaming

Bk99 ai firmly believes that gaming is entertainment, not addiction. We genuinely care about the mental and financial well-being of our players.

8.1 Self-Control Tools

Bk99 ai provides every player access to the following tools:

  • Set daily / weekly / monthly deposit limits
  • Temporary self-exclusion (account suspension for a set period)
  • Permanent account closure option
  • Gaming history & spending review tools

8.2 Support

If you feel you're having difficulty keeping your gaming under control, please reach out to our support team. We are ready to provide referrals for professional assistance. To learn more, visit our Responsible Gaming View the page.

9 Account Suspension & Termination

Bk99 ai reserves the right to temporarily suspend or permanently close an account under certain circumstances.

9.1 Grounds for Suspension

  • Suspected Breach of Terms
  • KYC Verification Incomplete
  • Unusual betting patterns
  • Security Notice

9.2 Right to Appeal

If your account is suspended, you may appeal through our support team. We aim to respond within 48 hours.

10 Dispute Resolution Process

Bk99 ai follows a defined process for handling any disputes or complaints.

10.1 Steps to File a Complaint

  • Step 1: Contact us via live chat or email through the support team.
  • Step 2: We will investigate within 24–48 hours.
  • Step 3: The outcome will be communicated via email.
  • Step 4: If you are not satisfied with the resolution, arbitration is available.

In any dispute regarding game outcomes, server logs and game history shall be considered final and conclusive evidence.

11 Right to Amend Terms & Conditions

Bk99 ai reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, we will:

  • A notice will be published on the website.
  • Registered email notification may be sent.
  • The date of change and the effective date will be clearly stated.

Continued use of the platform after any changes constitutes your acceptance of the updated terms and conditions.

12 Contact & Support

If you have any questions or need clarification regarding these Terms & Conditions, please don't hesitate to contact us. Our team is ready to assist you.

Email
support@bk99ai.net
Live Chat
24/7 Support

Frequently Asked Questions About the Terms & Conditions

Bonus balance cannot be withdrawn before the wagering requirement is met. If wagering is not completed before the expiry date, the bonus balance will be forfeited. However, real money (from your deposit) is generally kept intact and remains withdrawable.

Please notify the support team as soon as possible. If you report it voluntarily, one account is generally kept active and the other is closed. If reported late or if the intent appears deliberate, both accounts may be closed.

Withdrawal delays are typically caused by incomplete KYC verification, unmet wagering requirements, or an ongoing security review. Contact our support team to find out the exact reason.

A notice will be posted on the website for significant changes, and registered users may also be notified by email. You can check the "Last Updated" date at the top of this page to see whether any recent changes have been made.

Read the terms? Join now

Register with bk99 ai and enjoy a safe, transparent, and rewarding gaming experience. Our terms are straightforward, and our service is second to none.

SSL Secured 18+ Only Instant Payment 24/7 Support
বাংলা