Data Protection · Full Transparency

bk99 ai Privacy Policy – How Your Personal Information Is Protected

Your privacy truly matters to us. This page explains in plain English what information bk99 ai collects, why we collect it, and how we keep it safe.

Last Updated: January 2026
256-Bit SSL Encryption
No Third-Party Sharing
GDPR Compliant
Right to Data Deletion
Key Points

Key highlights of the Privacy Policy at a glance

6 key things to know before reading the full policy

Only What's Necessary

Bk99 ai collects only the information necessary to provide its services. No excessive or irrelevant data is collected.

Maximum Security

All data is protected with 256-bit SSL encryption — bank-grade security safeguarding your information.

No Third-Party Sharing

Your personal information is never sold or shared with third parties except as required by law.

Cookie Controls

You have full control over which cookies are used. Only essential cookies are enabled by default.

Your Rights

Under GDPR, you have the right to access, correct, or delete your data. Submit a request at any time.

Time-Limited Retention

Your data is retained only for as long as necessary. After account closure, data is deleted following a defined retention period.

In brief: bk99 ai deeply respects your privacy. Your information is used solely to improve your experience — it is never sold or misused.

1 Introduction & Scope

Bk99 ai (referred to as "we" or "the platform") applies this Privacy Policy to all users who access our services via our website, mobile app, or any other digital channel. By using bk99 ai's services, you agree to this Privacy Policy.

Our Privacy Policy is drafted in accordance with the European Union's General Data Protection Regulation (GDPR) and international data protection standards. We believe your data belongs to you — we are simply its custodians.

This policy is written in plain English so you can understand every point clearly. If anything seems unclear, feel free to ask our support team.

1.1 Definitions

  • "Personal Information" – Information that can directly or indirectly identify you.
  • "Processing" – Collecting, storing, using, modifying, or deleting data.
  • "Regulator" – bk99 ai, the entity that determines the purposes and means of data processing.
2 What Information We Collect

Bk99 ai collects only the information strictly necessary to deliver our services properly. We do not ask for anything beyond what is needed.

2.1 Information You Provide Directly

Information you provide when registering or using our services:

  • Name & mobile number
  • Date of birth (for age verification)
  • Mobile banking number (bKash/Nagad/Rocket)
  • Identity documents submitted for KYC verification
  • Information shared when contacting support

2.2 Automatically Collected Information

Automatically collected while you use the platform:

  • Device type & operating system
  • IP address & approximate location
  • Browser type and language settings
  • Time spent on site and pages visited
  • Gaming history and betting activity
  • Transaction details & timestamps

IP addresses are used for fraud prevention and security purposes only — not for personal tracking.

3 How Your Information Is Used

Bk99 ai uses your information solely for the purposes listed below — never for anything else.

Purpose of Use What Information Legal Basis
Account Management Name, mobile number Contract Performance
Payment Processing Mobile Banking Information Contract Performance
Age Verification (KYC) Date of birth, NID Legal Obligation
Fraud Prevention IP address, device information Legitimate Interest
Service Improvement Usage Patterns Legitimate Interest
Marketing Communications Mobile number Your Consent

To stop receiving marketing messages, you can submit a request at any time through your account settings or by contacting support.

4 Data Sharing Policy

To be absolutely clear: bk99 ai does not and will not sell your personal information.

4.1 When Data May Be Shared

Your information may be shared only in the following limited circumstances:

  • Service Provider: Payment gateway or technology partners working on our behalf — only essential data, under strict contractual agreements.
  • Legal Obligation: Upon a valid court order or lawful request from a government regulatory authority.
  • With your consent: In specific circumstances where you have given us your explicit permission.

bk99 ai never sells or transfers your information to third-party advertisers.

4.2 Obligations of Third-Party Partners

All of our third-party partners are required to sign strict Data Processing Agreements (DPAs). They may only use your information in accordance with our instructions and are not permitted to use it for their own purposes.

5 Cookies & Tracking Technologies

Cookies are small text files stored on your device. bk99 ai uses cookies to enhance your experience.

5.1 Types of Cookies We Use

Set your preferences using the toggles above. You can return to this page at any time to make changes.

6 Data Security Measures

We use industry-leading security measures to protect your data on bk99 ai — not just promises, but real technical safeguards.

TLS 1.3 Encryption
All data transfers are encrypted using the latest TLS 1.3 protocol.
Encrypted Storage
All data stored on our servers is protected with AES-256 encryption.
AI Security Monitoring
Our AI continuously monitors for suspicious activity around the clock.
Two-Factor Authentication (2FA)
You can enable two-factor authentication (2FA) for an extra layer of account security.

Please note, however, that no online system can guarantee 100% security. Keep your password safe and never share it with anyone.

7 Data Retention Period

Bk99 ai does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulations).
  • KYC Documents: 5 years after verification.
  • Usage Logs: 90 days.
  • Marketing Data: Deleted immediately upon withdrawal of consent.
8 Your Data Rights

Under GDPR and international privacy laws, you have the following rights. These rights belong to you — and we are committed to upholding them.

01
Right to Access

You can request to see what information we hold about you.

02
Right to Rectification

You can request that any inaccurate or incomplete information be corrected.

03
Right to Erasure

In certain circumstances, you may request the deletion of your data.

04
Right to Restriction

You may request that processing of your data be restricted.

05
Right to Portability

You may request your data in a portable, machine-readable format.

06
Right to Object

You may object to certain types of data processing.

To exercise any of these rights, email us at support@bk99ai.net or reach out via live chat. We will respond within 30 days.

9 Minor Protection Policy

Bk99 ai does not provide services to anyone under the age of 18. Protecting minors goes beyond a legal obligation for us — it is an ethical responsibility.

We do not knowingly collect information from anyone under 18. If we become aware that a minor holds an account, it will be closed immediately and all collected data will be deleted.

If you suspect a minor is using our platform, please notify us immediately.

10 Third-Party Links & Services

The bk99 ai platform may integrate third-party services such as game providers or payment processors. These third parties maintain their own privacy policies.

  • bk99 ai is not responsible for the privacy policies of third-party services.
  • We work only with trusted and verified partners.
  • All partners have signed data processing agreements with us.
11 Privacy Policy Updates

Bk99 ai may update this policy from time to time due to changes in technology, law, or business operations. For significant changes:

  • A clear notice will be posted on the website.
  • The "Last Updated" date at the top of this page will be revised.
  • You may be notified of significant changes via email or in-app message.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact Us

For any questions about our Privacy Policy, to exercise your data rights, or to submit a complaint, please get in touch with us.

Data Protection Email
support@bk99ai.net
Responded to within 30 days
Live Chat Support
24/7 in Bangla
Average response time: 3 minutes

Privacy FAQ

Only if you give your consent. During registration, you will be asked separately whether you agree to receive marketing messages. If you decline, we will only send account and transaction-related communications. You can opt out at any time from your settings.

Documents submitted for KYC verification are retained for up to 5 years as required by law. After that period, they are permanently deleted from our servers. All data is stored in encrypted form.

Send an email to support@bk99ai.net with the subject line "Data Deletion Request". We will process it within 30 days. Please note that financial transaction records must be retained for up to 7 years for legal compliance.

Absolutely not. Your gaming history is completely private. Only you and our authorized security team can access it when necessary. It is never shared with anyone without a legal order.
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Join bk99 ai with your privacy guaranteed

We protect your privacy not just in words, but through technology and policy. Register safely and enjoy the experience.

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